Legal
Privacy Policy
Last updated: January 2025
1. Introduction
This Privacy Policy explains how Zeta Stores ("we", "us", "our") collects, uses, stores, and protects information when you visit our website or interact with our business. By using this website you agree to the practices described here.
2. Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, and any details submitted through the contact form on our website. We may also collect technical information automatically, including IP address, browser type, device information, pages visited, and approximate location data.
3. How We Use Your Information
Information is used to respond to enquiries, communicate about our services, improve the website, ensure security, comply with legal obligations, and maintain accurate business records. We do not sell personal information to third parties.
4. Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, measure usage, and improve performance. You can disable cookies in your browser settings, but some parts of the website may not function correctly without them.
5. Third Party Marketplaces
Zeta Stores sells products through third party online marketplaces including Amazon, Flipkart, Myntra, and Meesho. When you purchase our products on these platforms, your transaction is governed by the privacy policy of that platform. We only receive limited fulfilment information necessary to deliver your order.
6. Data Sharing
We may share information with trusted service providers who help operate our business, such as logistics partners, payment processors, and IT vendors. These parties are required to handle information confidentially and only for the purposes for which it was shared. We may also disclose information when required by law or to protect our rights.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information from unauthorised access, alteration, disclosure, or destruction. No system can be guaranteed completely secure, and you share information at your own risk.
9. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. You may also object to certain processing or withdraw consent where processing is based on consent. To exercise any right, please contact us using the details below.
10. Children's Privacy
Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can remove it.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising in relation to this policy shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.
13. Contact
For any questions or requests regarding this Privacy Policy, please contact us at contact@zetastores.com.